Senior Customer Success Engineer, API - Duffel, London

Job Description

• Senior Customer Success Engineer, API - Duffel, London

The posting opens with a clear filter: if you have a passion for helping customers and solving challenging technical problems, this may be the role for you.

Duffel is hiring a Customer Success Engineer to provide expert technical support to its largest and most important customers - addressing their current questions and suggesting ways to use the APIs to build the best travel experience for their own users.

Roles like this sit between support, solutions engineering and product: you need enough technical depth to read a failing integration, and enough commercial instinct to know which customer problems should become roadmap items.

Good fit for: support or solutions engineers with API experience, comfortable reading logs and code, and confident in front of enterprise customers.